huddlepass

Purchase Policy

Welcome to Huddlepass! By purchasing tickets on our platform, you agree to comply with the following purchase policies. Please read them carefully to ensure a smooth and satisfying experience.

1. Ticket Availability and Pricing

  • Availability - Tickets are subject to availability and are sold on a first-come, first-served basis.
  • Dynamic Pricing - Prices may vary depending on demand, seat availability, or promotions.
  • Currency - All transactions are processed in USD ($).

2. Order Confirmation

  • Upon completing your purchase, you will receive an email confirmation with your ticket details. If you do not receive the email within 24 hours, please contact our support team.
  • Your ticket(s) will only be valid after the payment is successfully processed.

3. Refunds and Cancellations

  • No Refunds Policy - Tickets purchased are non-refundable unless otherwise specified during the purchase.
  • Event Cancellation - If an event is canceled or postponed, you will be notified via email with further instructions, including options for refunds or rescheduled dates.

4. Transfer and Resale of Tickets

  • Non-Transferable - Tickets are non-transferable unless explicitly allowed by the event organizer.
  • Prohibited Resale - Unauthorized resale of tickets is strictly prohibited and may result in the ticket being voided.

5. Entry to Events

  • Valid Identification - Attendees must present valid identification along with their tickets for entry.
  • E-Tickets - Please ensure you have access to your e-ticket or a printed copy for verification at the venue.

6. Responsibility of the Buyer

  • Accurate Information - Ensure all personal and payment details provided are accurate. Huddlepass is not responsible for tickets lost due to incorrect information.
  • Device Compatibility - It is the buyer's responsibility to ensure they can access and present their tickets on the day of the event.

7. Event Changes

  • Event details such as date, time, venue, or lineup may change without prior notice. Huddlepass will inform you of significant changes as soon as possible.

8. Prohibited Actions

  • Tampering with, duplicating, or altering tickets is strictly prohibited and may result in denial of entry or legal action.

9. Liability Disclaimer

  • Huddlepass acts as an intermediary platform for event organizers. We are not responsible for:
    • Event cancellations or postponements.
    • Venue facilities, including seating arrangements and safety.

10. Customer Support

For any questions or concerns, contact our support team at support@huddlepass.com or call (361)-302-3002.

By purchasing tickets through Huddlepass, you confirm that you have read, understood, and agree to our purchase policy. Enjoy your event!